How large will my Fun Size Ice Luge be?
- Fun Size Ice Luge (Ice only): approx. 25”H x 9” W x 9” D
- Fully assembled: approx. 29”H x 15” Diameter
- Drainage tray: 4”H x 15” Diameter
- Box size: 12”H x 20” W x 20” D
How long will my Fun Size Ice Luge last?
Fun Size Ice Luge can last up to 4-6 hours if put in the right conditions. Time will vary on exposure to certain elements such as, direct sunlight, wind, fans, heat, and direct contact.
Will drinks come out cold?
For best use of your Fun Size Ice Luge, please pre chill your drinks prior to use. Do not use any frozen / blended drinks, as this will cause the luge track to become clogged.
Where is the best place to set up my Fun Size Ice Luge?
For the best experience with your Fun Size Ice Luge, set up on a bar top (42” high) or a countertop (32” high). Also, please avoid any contact with direct sunlight, wind, electrical fans, and heat.
What should I do with the remaining ice and equipment?
All contents of your Fun Size Ice Luge are recyclable or disposable. Dispose of any left-over ice and remaining water in an area with adequate drainage.
What if my drainage tray fills up with water?
Carefully lift the sculpture (we recommend using a dish towel for grip), open the drainage tray and empty the water, SECURE the lid firmly & place the sculpture back on to the drainage tray.
Can I get my Fun Size Ice Luge delivered?
Currently, Fun Size Ice Luges are only available for pick-up. Pick-up times are during normal business hours: Tuesday - Friday 9am to 6pm, and Saturday 9am to 1pm. Our address is 2638 N Sylvania Ave Franksville, WI 53126.
When is the latest I can place my order?
You can order a Fun Size Ice Luge up to 4 days before intended pick-up.
How do I know if my order was received?
A confirmation email with your invoice will notify you when your sculpture has been received and processed.
What if I need to cancel my order?
Please give us a call or text as soon as possible when making a cancellation. Cancellations less than 7 days prior to pick-up will result in no refund given.
What if I need to change my order?
Any changes to your order need to be placed no less than 4 days prior to pick up. Please call or text to notify any changes.
What if I can’t make my pick-up time?
The quickest way to reach us is via call or text at (414) 779 - 7000
My Fun Size Ice Luge was received damaged or incorrect, what should I do?
Immediately call or text us to assess the status of your sculpture. Any claims need to be issued within 3 hours of pick-up.
My Fun Size Ice Luge is clogged, what should I do?
The Fun Size Ice Luge is designed to work with non-frozen drinks. If any clogs occur, pull the funnel and luge track from the sculpture and rinse out with warm water to clear any build up, then thread back into the sculpture.
I left my Fun Size Ice Luge in its box and it melted, what do I do?
One of the many magical elements of ice, is…it melts. Unfortunately, the order has been filled and no refund can be given. Store your sculpture in a freezer until needed for your event. We are not liable for any damage once the sculpture has been picked up and received.